Coverage for your HVAC system, through the dealer you already trust.
Parts, labor, and an Equipment Replacement Credit if your system ever needs to be replaced instead of repaired. Backed by AIG®. Delivered through the dealer who installed your system. Typically around twenty-five cents a day.
Underwritten by AIG, a highly accredited business.AIG
Underwriter on every plan
~$350
typical HVAC repair (major runs $1,500 to $3,000+)
~25¢/day
typical cost (varies)
Parts + Labor
covered for the full plan term
What Journey is, in one paragraph.
Journey is a protection plan for your HVAC system. Your dealer offers it to you after they install or service your equipment, and your dealer is the one who shows up when something breaks. Parts and labor are covered for the full plan term. If your system ever needs replacement instead of repair, you get an Equipment Replacement Credit toward a new install through the same dealer. The plan itself is underwritten by AIG, which means the coverage carries institutional financial backing. You call one number when you need service. Your dealer handles it. Journey runs the plan in the background.
Different from the warranty names you already know.
Most home-warranty plans treat your home like a building. Something breaks. Someone you have never met gets dispatched to fix it. The person who comes to your door works for a network, not for you.
Journey runs the other way. The dealer who sold you the system stays with you. Every claim routes back to their shop. The technicians are the same people you already know. The relationship is with a local business, not with a call center.
Your dealer was already the one you trusted with your HVAC. Journey is the plan that keeps them in the loop.
What an HVAC repair actually costs.
When an HVAC system breaks outside of manufacturer coverage, the typical bill runs around $350, with major repairs running $1,500 to $3,000 or more. A compressor replacement, a blower motor, a control board, a refrigerant circuit: those land in the higher end of that range. Labor is more than half of most bills. Manufacturer warranties cover parts for a few years and then stop. Labor is usually not covered at all.
Journey covers parts and labor for the full plan term. The homeowner pays typically around twenty-five cents a day for the plan instead of paying for a major repair out of pocket in the middle of a summer or a winter.
What your plan covers.
Every Journey plan carries the same four pieces. Your dealer can walk you through the plan terms in detail.
- 01 / 04
Parts and Labor
Full repair coverage on your system for the plan term. Not the half-coverage most homeowners assume they already have.
- 02 / 04The moat
Equipment Replacement Credit
If your system ever needs replacement instead of repair, the Equipment Replacement Credit applies toward a new install through your dealer.
- 03 / 04
Your Dealer, Not a Stranger
Every claim routes to the technicians who installed your system. No dispatch network, no contractor you have never met.
- 04 / 04
Predictable Cost
Typically around twenty-five cents a day. One plan covers the typical repair, plus the $1,500 to $3,000+ major repair that would otherwise land on you.
Your coverage is backed by AIG.
Your dealer runs the service. Journey runs the plan. AIG underwrites the coverage. AIG is a leading global insurance organization and a highly accredited business. The plan your dealer offers you carries that backing, and every claim routes to the dealer you already trust.
Ready to see your options?
Coverage is offered through your dealer. If your system was installed by a Journey dealer, your dealer already has your plan options ready. If you don't have a Journey dealer yet, the dealer lookup matches you to one near you.